Our Customers

Our Customers

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Our top priority is serving our customers with high quality products and services that are reliable, fairly priced, and help keep them connected to what matters most. Customer loyalty and high levels of satisfaction have been a key to our success for over 50 years. From the start, we have felt a responsibility to provide rural and underserved customers with high-quality communications services.

Keep reading to see how our business units carry out this key purpose.


UScellular continues to invest in technology and make enhancements to its wireless network to create a faster, better data experience. The company is also making sure consumers in more rural areas aren't left out from getting access to the latest tech and fast data speeds by building its 5G network like it has in the past, starting in areas where other carriers are not.

Improving Patient Care with Reliable Telehealth

We ensure that our customers can receive care without leaving home. Some of our solutions include:

  • Cellular-enabled tablets and mobile hotspots for patients who don’t have access to a reliable internet connection.
  • Mobile forms that let staff document information and support electronic visit verification (EVV).
  • Mobile device management (MDM) solutions to secure patient data and help with HIPAA compliance

Supporting Sustainable Agriculture with Smart Farming

To succeed in farming today, operations must be managed wisely. Precision agriculture, also known as “smart farming,” uses robust sensor networks that allow for almost continuous monitoring of farms.

Utilizing IoT technology solutions to collect and connect data, farmers can quickly and precisely adjust, monitor, and care for crops and livestock.

Disaster response and emergency support

UScellular is here to help customers in your time of need.

When natural disasters strike, UScellular can offer our customers in the impacted areas the smartphone data they need.

We keep communities connected by making temporary cell sites available when necessary and providing complimentary chargers and charging stations


Keeping our customers connected A-CAM

TDS Telecom is leveraging funding from the Federal Communications Commission’s (FCC) Alternative Connect America Cost Model (A-CAM) to improve the speeds delivered on our rural broadband networks. We are also working with state legislators and regulators to obtain funding to deploy broadband in areas where it is otherwise not financially viable. TDS Telecom is a recipient of nearly $35 million in state grants from 2013-2021 to provide and support enhanced broadband services to over 23,400 service addresses in five states


In 2021, TDS Telecom continued its transformation into a premier broadband provider, making significant progress in upgrading speeds and deploying fiber technology in both incumbent and expansion markets. TDS Telecom launched 2Gig broadband speeds in select markets and announced a goal of reaching approximately 1.2 million fiber service addresses by 2026

A greener technology

Fiber-optic networks require less power to operate. In fact, Fiber uses up to 12 times less energy than copper because it transmits data using light technology. This significantly reduces carbon emissions. Fiber is also more weather resistant and requires less repairs than DSL, co-axial, and copper.