News Details

Vital Support Systems, a TDS(R) company, named a Silver EMC Velocity(R) Service Provider Partner

July 9, 2013

DES MOINES, Iowa, Jul 09, 2013 (GLOBE NEWSWIRE via COMTEX) --

via PRWEB - Vital Support Systems announced today the company has been named a Silver EMC Velocity Service Provider partner. A comprehensive, multi-faceted program, the EMC Velocity Service Provider Program empowers companies like Vital to plan, create, deploy, market, sell and deliver EMC-powered public and private cloud services. Vital is a division of TDS Hosted & Managed Services, LLC (TDS HMS).

"We are a long-standing EMC® partner and are proud to be named a Silver Partner," said Bob Chaplin, vice president of Systems Engineering at Vital Support Systems. "We have been investing in cloud-based enterprise-level service offerings using EMC technologies for many years. It's these technologies, along with our hosted approach for system delivery, that helps us continue delivering superior, ReliaCloud services, and allows us to offer businesses the flexibility they need when it comes to their IT infrastructure."

The EMC Velocity Service Provider partner status enhances the IT solutions Vital can offer customers. In addition to having dedicated teams who proactively manage and deploy services, Vital provides customers:

  • Integrated compute, storage, and network infrastructure hosted in a SSAE 16 SOC 1 Type 2 compliant data center.
  • Full operations and applications support capabilities featuring hosting, monitoring, IT service management, and applications maintenance.
  • Portal and monitoring capability for visibility and transparency into operations and the customer environment.
  • Access to highly experienced EMC certified engineers.

"We are pleased to have Vital Support Systems join our EMC Velocity Service Provider program," said Michelle De Hertogh, senior director of Global Alliance and Service Provider marketing for EMC Corporation. "We're focused on ensuring that our customers have solutions that meet the depth and breadth of their IT challenges. Our service provider partners play a key role in ensuring that our customers can move workloads to the cloud by having offerings they need to be successful. Vital Support Systems is well positioned to help those customers."

Vital, along with sister companies VISI, Inc. and OneNeck® IT Services Corp., are part of TDS Hosted & Managed Services, LLC (TDS HMS), a wholly owned subsidiary of Telephone and Data Systems. The companies specialize in the engineering and management of IT infrastructure, including: hosted application management, managed hosting, and ReliaCloud™ enterprise cloud services.

TDS HMS has heavily invested in the development and operation of its ReliaCloud™ solution and state of the art Tier 3 data centers, which is where the company manages its EMC storage architecture.

For more information, visit

EMC and EMC Velocity, are registered trademarks or trademarks of EMC Corporation in the United States and/or other countries.

About Vital Support Systems

Founded in 2001, Vital Support Systems is an information technology company providing network and systems solutions, cloud infrastructure, colocation and managed services to businesses nationwide. Vital Support Systems provides the most flexible infrastructure options in the industry: on-premise, colocated in one of our Tier 3 data centers, or in the cloud, using ReliaCloud™ Infrastructure-as-a-Service (IaaS). In addition, Vital partners with global leaders, such as Cisco, Citrix, EMC, HP, Microsoft, VMware and others to design, procure, implement, or manage mission critical solutions. To provide an even more comprehensive range of IT services, Vital joined TDS Hosted & Managed Services, LLC (TDS HMS) in June 2012. Visit for more information.

TDS Hosted & Managed Services, LLC is the parent company of OneNeck® IT Services Corp., Vital Support Systems, and VISI Incorporated. TDS HMS, a wholly owned subsidiary of Telephone and Data Systems Inc., is growing rapidly and now employs more than 500 people throughout the U.S. TDS HMS companies specialize in engineering and management of IT infrastructure, including: hosted application management, managed hosting, and ReliaCloud™ enterprise cloud services. TDS HMS owns and operates Tier 3 data centers in Iowa, Minn., and Wis. Visit,, and for more information.

Telephone and Data Systems, Inc. (NYSE:TDS), a Fortune 500® company, provides wireless; broadband, TV and voice; and hosted and managed services to approximately 7 million customers nationwide through its business units, U.S. Cellular, TDS Telecommunications Corp., and TDS Hosted & Managed Services. Founded in 1969 and headquartered in Chicago, TDS employs more than 12,300 people. For investment information, visit

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         Cindy Tomlinson